To change managed care entity for "just cause," enrollees must first contact whom?

To change a managed care entity (MCE) for "just cause," enrollees must first contact their current MCE. This process is in place to ensure that there is a formal acknowledgment and a structured approach to the transition between managed care providers. By contacting the current MCE, enrollees can discuss their reasons for wanting to change and initiate the necessary processes for a review or handling of their request. This also helps maintain documentation and provides an opportunity for the current MCE to address any concerns or issues that the enrollee might have, potentially resolving them without needing a change.

The other options, while possibly relevant to the overall experience of the enrollee, do not represent the correct first step in the process. Contacting a new MCE would be premature without formally engaging the current provider about the desire to change. Involving family members or insurance regulators is not the first action required in the context of policy changing procedures as established by managed care rules. The protocol prioritizes communication with the existing provider to streamline the transition and ensure compliance with regulations.