What is the first action taken in the HIP enrollment process?

The first action taken in the HIP (Healthy Indiana Plan) enrollment process is for the member to complete and sign the application online. This initial step is crucial because it establishes the individual's intent to enroll and provides the necessary personal information required to assess eligibility for the program. By completing the application online, the member initiates the enrollment process, allowing for subsequent steps, such as receiving a welcome packet or further navigation assistance.

This action is foundational because it triggers the eligibility determination processes that need to occur before any other steps like receiving information packets or submitting additional documents can take place. The online application collects critical information, such as income, household size, and other relevant details, which form the basis for determining the member's program eligibility.

Submittal of tax documents and receiving a welcome packet occur later in the process, after the application has been submitted. Navigation by a state representative may happen after the application submission, typically to assist members who have questions or need help understanding their eligibility or benefits.