What is the main purpose of an Indiana navigator?

The main purpose of an Indiana navigator is to help individuals understand their health insurance options. Navigators are specifically trained to assist consumers in navigating the complexities of the health insurance marketplace, providing education about available plans, benefits, and eligibility requirements. They play a crucial role in ensuring that individuals can make informed decisions about their health coverage based on their unique needs and circumstances.

In this context, the role of a navigator is about empowerment through knowledge and support, rather than simply facilitating enrollment or managing claims. They do not solely assist with Medicaid enrollment, as their services encompass a broader range of insurance options including private health plans available through the marketplace. Additionally, while they can provide guidance on available programs, they do not directly offer free health insurance, nor do they manage claims, which are functions that typically lie with insurance companies or third-party administrators. The navigator's focus is primarily on education and guidance to help consumers make informed choices about their healthcare coverage.