What is the role of a navigator in relation to insurance enrollment?

The role of a navigator in relation to insurance enrollment is primarily to assist clients in completing enrollment applications and understanding their health insurance options. Navigators are trained to provide support and guidance to individuals, helping them navigate the complex insurance landscape, which includes explaining different plans, benefits, and eligibility criteria. This support is critical for individuals who may not be familiar with insurance processes or who need additional assistance in understanding their choices.

Navigators play an essential part in promoting accessibility to health insurance, ensuring that clients can make informed decisions. Their role is to empower clients with the knowledge and tools needed to successfully enroll in insurance plans that fit their needs, rather than processing applications independently or focusing solely on payment aspects. Understanding this aspect emphasizes the supportive and educational role that navigators serve in the enrollment process.