What responsibility do navigators have regarding informing clients about their rights?

Navigators play a crucial role in helping individuals understand their health insurance options, and part of that responsibility includes informing clients about their rights under health insurance laws. This ensures that clients are not only aware of what their policies entail but also understand the protections afforded to them by law. By providing accurate and comprehensive information about rights, navigators empower clients to make informed decisions about their health coverage, advocate for themselves, and ensure they are receiving the benefits and protections they are entitled to. This aspect of navigation is vital for promoting transparency and effective communication in the health insurance marketplace, contributing to better outcomes for clients as they navigate their options.